Coinchange Help Center Categories

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Help Center /

My Earn Account

Help Center /

My Earn Account

Managing My Account

How do I close my Coinchange account?

Managing My Account

Will I receive a tax form this year?

Managing My Account

Where can I view my activity & trading orders history?

Managing My Account

How do I update my legal name?

Managing My Account

How do I reset my password?

Managing My Account

How do I update my address? Non-US Resident

Managing My Account

How do I update my address? US Resident

Managing My Account

How do I update my 2FA phone number or Coinchange email?

Managing My Account

How do I disable or troubleshoot my 2-factor authentication?

Managing My Account

How do I log into my Coinchange account?

Learning more about the Earn Account

Why haven't I received any compounded earn yet?

Learning more about the Earn Account

What is the rate of return paid to Earn accounts?

Learning more about the Earn Account

Whats the minimum amount of crypto I can transfer to the Earn Account?

Learning more about the Earn Account

How often are APY rewards paid out within the Earn Account?

Learning more about the Earn Account

Where can I find the current Earn Account APY rates?

Learning more about the Earn Account

How can Coinchange afford to pay high APY rates?

Learning more about the Earn Account

Available Cryptocurrencies

Learning more about the Earn Account

Why are my funds on hold?

Managing My Account

How To Set Up 2FA Using One-Time Password (OTP)

Learning more about the Earn Account

How Coinchange Mitigates Risk in DeFi

Coinchange Financials, Inc.
261-250 University Avenue
Toronto, Ontario M5H 3E5 CANADA

Coinchange Financials Inc.
Corporation Trust Center 1209 Orange St.Wilmington,
DE 19801 USA

Coinchange Financials Sp. z o.o.
3 Romana Dmowskiego Street, Office 9,
Wrocław 50-203, POLAND

Note: Crypto assets are not legal tender, are not backed by the government, and crypto accounts held with Coinchange are not subject to FDIC or SIPC protections. The value of crypto assets are not static and can fluctuate substantially. Not all products and services are available in all geographic areas and are subject to Coinchange’s applicable terms and conditions. Eligibility for particular products and services is subject to final determination by Coinchange. Rates for our products are subject to change. Nothing on this website should be construed as a recommendation for any action. Coinchange is registered as a Money Services Business (MSB) number 31000185193236 with the US Financial Crimes Enforcement Network (FinCEN).