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How To Set Up 2FA Using One-Time Password (OTP)

Coinchange offers 2-step verification, known also as 2-factor (2FA) or multi-factor authentication, as an added security layer in addition to your username and password. With 2-step verification enabled on your account, you will need to provide a unique 6-digit code sent to your phone in addition to your username and password.

Some events that can trigger 2-step verification

  • Sign-in attempt from an unrecognized device
  • Sign-in attempt from an unrecognized phone number
  • Every 30 days from your last successful login

You can use Google Authenticator** on the web application by following the below steps:

* Log into your Coinchange account on the desktop using this link

* Go to your Profile and select Two-Factor Authentication

* There are two options to choose from - SMS or Authenticator App

* Select Authenticator App

* Follow the instructions on the screen

Please note:

* You can switch between SMS and One-Time Password (OTP) in the Web app only

** You can choose any authenticator application that OTP is compatible with (Google Authenticator)

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