Coinchange Help Center

Advice and answers from the Coinchange team
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Getting Started

Verifying My Identity

What do I do if I cannot resubmit my identification documents?

Coinchange allows 3 identity submissions per user. If our system rejects your submission on all 3 attempts, you will not be able to re-submit. Please contact support for a manual review of your documentation.

If your account is under review for more than 3 business days, kindly reach out to our support team.

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