Coinchange Help Center Categories

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Help Center /

Getting Started

Help Center /

Getting Started

Learning more about Coinchange

How to contact us

Verifying My Identity

Can I email Coinchange my identity documents?

Verifying My Identity

My identity documents failed verification.

Verifying My Identity

What do I do if I cannot resubmit my identification documents?

Verifying My Identity

Why didn’t I receive a verification email?

Verifying My Identity

Why is my ID verification failing?

Opening My Account

Can I open a corporate account with Coinchange?

Learning more about Coinchange

Will Coinchange provide me any advice on what to buy & sell?

Learning more about Coinchange

Is Coinchange safe?

Learning more about Coinchange

What are the fees associated with using Coinchange?

Learning more about Coinchange

Who is eligible to use Coinchange?

Learning more about Coinchange

Coinchange - Transparency and Trust

Opening My Account

Getting started with Coinchange

Learning more about Coinchange

What is Coinchange?

Coinchange Financials, Inc.
261-250 University Avenue
Toronto, Ontario M5H 3E5 CANADA

Coinchange Financials Inc.
Corporation Trust Center 1209 Orange St.Wilmington,
DE 19801 USA

Coinchange Financials Sp. z o.o.
3 Romana Dmowskiego Street, Office 9,
Wrocław 50-203, POLAND

Note: Crypto assets are not legal tender, are not backed by the government, and crypto accounts held with Coinchange are not subject to FDIC or SIPC protections. The value of crypto assets are not static and can fluctuate substantially. Not all products and services are available in all geographic areas and are subject to Coinchange’s applicable terms and conditions. Eligibility for particular products and services is subject to final determination by Coinchange. Rates for our products are subject to change. Nothing on this website should be construed as a recommendation for any action. Coinchange is registered as a Money Services Business (MSB) number 31000185193236 with the US Financial Crimes Enforcement Network (FinCEN).