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Verifying My Identity

Why didn’t I receive a verification email?

Troubleshooting Guide: Verification Email Not Received | Coinchange

If you cannot find your verification email in your mailbox, please check your spam and/or promotional folders.

If you do not see your verification email in either of those folders, please use your email’s search functionality and search for “@coinchange.io” to pull up all emails from Coinchange.

If you’re still unable to find your verification email, you may need to review your email settings. We recommend adding notifications@coinchange.io to your contact list, clearing your browser cookies and cache, and using a different browser (we recommend using Google Chrome).

If you are still unable to find your verification email, please contact contact support.

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