Coinchange Help Center

Advice and answers from the Coinchange team
Help Center

My Trade Account

Trading on Coinchange

How do I submit documents?

Document Requests

Should Coinchange require additional document, you will receive an email detailing the type of document that is required along with a secure link to make said submission.

Best Practice Guide

In order to ensure that your submission is approved, please make sure that your submission meets the following criteria where applicable:

  1. Please make sure to submit your documents as PDF documents;
  2. Kindly avoid submitting pictures of documents;
  3. Please make sure to submit the requested documents.

Should there any issues with the submission, our team will reach out via email to ask for a resubmission.

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