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Verifying My Identity

How do I manually verify my identity?

If you are based out of China, Russia, Belarus, Afghanistan, or Libya, you will be required to manually verify your identity. To do so, please reach out to our Support Team so that we can help get your verification started.

Once you reach out to our team, we will provide you with a secure link to submit your documents. In order to complete the process, you will need to submit two documents:

1. Bank Statement;

2. Passport/ Driver's License picture.

Please make sure that your submissions are clear and legible. Once you have submit your documents, your approval will be granted within 24 hours given that the submission is acceptable. If there are any issues with the submission, our team will contact you.

Please note that this verification method only applies for residents of the regions listed above. If you are not based in one of these regions, you will be required to verify your identity through the mobile or web app.

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